SUMMARY OF QUALIFICATIONS

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• Over 17 years of administrative and database experience

• Over 5 years of help desk and technical support experience

• Over 6 years Audio and Visual Media experience

• Over 20 years of general office experience

 

EDUCATION

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University of Arkansas, Fayetteville, AR,  Graduated 2022

• Master of Education in Educational Technology

• Graduate Certificate in K-12 Online Teaching

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Berklee College of Music, Boston, MA, Graduated 1998                                                                                                                            

• Bachelor of Music (Dual Major): Music Business Management, Music Production and Engineering

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Glendale College, CA

• Relevant Coursework: Information Systems and Web Development

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Los Angeles City College,CA

• Certificate Courses in:  Database Administration, Cinema Production, Cinematography, Cinema Post-Production, Photography

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COMPUTER/TECHNICAL SKILLS

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• Database Systems:  Raisers Edge NXT, NPSP Salesforce, Illuminate CRM (Salesforce/Blackbaud), Impact

• Learning Management Systems:  D2L Desire to Learn, BlackBoard, Canvas, Moodle, Google Class

• General Office:  Microsoft Word, Excel, PowerPoint, Access and Google Apps

• Multimedia: Storyline 360, Rise 360, Adobe Captivate, Adobe Creative Cloud Bridge, Acrobat 9, Dreamweaver, Photoshop, Illustrator, Premiere Pro, InDesign

• Digital Audio: Logic Pro X, ProTools 10, Wave Burner, and SoundStage

• Digital Video: Adobe Premier CS6, FinalCut Pro 7 and X, DVD Studio Pro, Compressor, Motion

 

PROFESSIONAL EXPERIENCE

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Tennessee State University, Online Curriculum Coordinator, Sept. 23 - Present

• Develops Desire2Learn Learning Management System (LMS) templates for Extension and online programs in the College of Agriculture

• Coordinates faculty development in instructional design and evaluation using hardware and software supported by TSU

• Developing faculty projects for D2L, video creation and editing, adaptive learning, immersive learning, online educational assessment and evaluation, and overall course development and maintenance of online courses

• Making sure A/V equipment, Smart Boards, PowerPoints, and Zoom/Teams meetings are setup and operational in auditorium and lecture halls

• Holds training sessions on ed tech equipment, software, and conferencing functions including recording class lectures to Panopto using Zoom

• Makes updates and helps with redesign of the College of Agricultures website

• Created an educational technology newsletter designed to help faculty keep up with ed tech projects being developed, new equipment, and helpful training videos

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Fisk University, Assistant Director of Advancement Services, Aug. 21 - Sept. 23

• Providing data processing support, preparing correspondence and reports, providing support for fundraising events, recording and acknowledging gifts from donors

• Assists in the implementation of the fundraising components of the University’s advancement plan, including prospect research, the annual fund, planned giving, major gifts and capital projects.

• Compiles reports for advancement team, president’s office, board and others.

• Writes, proofreads and produces correspondence for the advancement team

•  Assists events, recognition events and other special cultivation activities

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Braille Institute of America, Development Database Specialist, Mar. 13 - July 21

• Entering gifts, codes, comments and pertinent information into donor records for all incoming donations, and ensuring that information is entered accurately, timely, and consistently

• Ensuring the timely generation and mailing of acknowledgement letters

• Writing programs, queries, and producing reports

• Training to current and new users, creating user manuals for policies and procedures

• Responsible for mid and end month closing procedures, reconciling with accounting, and producing monthly financial reports for the philanthropy and accounting departments

• Identifies duplicate records and performs merging of records

• Provide general administrative support for Database Manager and management

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Children’s Hospital Los Angeles, Foundation, Advancement Services Specialist, Dec. 05 - Feb. 13 

• Collaborated with Project Managers by providing recommendations which resulted in increasing database workflow and efficiency

• Processed automated and non-automated lockbox donations, live checks, and tributes

• Ensured the integrity and timely recording of biographical data, gift pledge information, contact preferences, campaign funds, solicitation codes, guild affiliations, and soft credits

• Retrieved and delivered an analysis of gift processing transactions to donors, development officers, and hospital staff

• Developed reminders for multi-year pledges and confirm receipt of payments

• Advised and assisted current and prospective donors by answering all donor-related questions and providing appropriate referrals

• Reviewed accuracy of transactions and submitted daily reports which were used for monthly, annual, and fiscal year financial reporting

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Didi Hirsch Community Mental Health Center, Database Specialist (Temporary), Dec. 04 - Mar. 05

• Supported in programming and constructing Didi Hirsch’s electronic charting database system

• Created and tested reference items, user forms and automated workflow orders

• Arranged the set-up for roles and rights of user access; Populated data into system defined modules

• Participated as first line help desk support in resolving user’s concern about application errors

• Assisted with copying, faxing, drafting forms and any other administrative duties as assigned

 

Eli Davidson/The Network, Administrative Assistant and Web designer (Temporary), Jul. 04 - Nov. 04

• Converted and imported various email and spreadsheet formats into the ACT database system

• Maintained contact information and news letter subscriptions of old and new clients

• Created and updated Eli’s website- www.elidavidson.com

• Promoted website using search engine optimization, link sharing, and submitting Eli’s articles to related websites; Assisted clients with finding doctors and specialists in California

• Supported with various administrative work such as writing letters, mail merging, data entry, answering phones, emailing, coping, faxing, etc.

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Braille Institute, Braille Library Assistant (Temporary), Jun. 03 - Sept 03

• Designed brochures and flyers to promote the telephone reader program

• Updated and digitally recorded daily news articles to be accessed by members

• Entered and updated database system with member’s demographic information

• Compiled, sorted and mailed out information packets for the telephone reader program

• Followed-up with applicants and informed them of various resources and programs offered by the institute

 

James G. Elliot Company, Sale Assistant/Receptionist (Temporary), Feb. 03 - Jun. 03

• Collaborated with sales account managers in creating PowerPoint presentations to communicate advertising opportunities to prospective clients

• Researched information about potential cliental for review by the sales account managers

• Assembled promotion packets and mailed to prospective clients

• Documented sales prospects into the ACT database system

• Served as the key receptionist

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Cedars Sinai IRB, Data Management/Assistant (Temporary), Jun. 02 - Sep. 02

• Helped in the conversion of a new data management system

• Converted the Institutional Research Board Manual into a web format which resulted in easier access and viewing

• Supported the institutional review board (IRB) by coordinating investigator assignments

• Documented activities and correspondence with IRB investigators

• Coordinated assembling and delivering IRB research packets between Analyst and investigators

• Served as a back-up front desk receptionist

 

Mount Saint Mary’s College, Computer Information Specialist, Oct. 99 - May 02

• Provided computer technical support and assistance to all employees in the Physical Therapy dept.

• Designed and managed admissions database for Physical Therapy department

• Assisted with gathering data for yearly statistical analysis reports

• Aided in organizing graduation ceremonies and graduate students’ final presentations

• Setup and maintained Audio/Video equipment

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